Your privacy matters to us, and we've tried to write this policy in plain English rather than legal fog. It explains how Cronetrium System ("we", "us", "our") handles personal information when you visit cronetrium.live or use our services.
1. Information We Collect
We collect the following types of information:
- Account details you provide at registration, such as your name, email address, phone number and country.
- Verification data required by law, such as identity documents and proof of address.
- Financial and trading data, including deposits, withdrawals, risk settings and trade history.
- Technical data, such as IP address, browser type, device information and pages visited.
- Communications you send to our support team.
2. How We Use Your Information
- To create, verify and manage your account
- To operate the trading platform and process transactions
- To meet legal duties, including anti-money-laundering and fraud prevention
- To provide customer support and respond to your requests
- To improve our website, AI models and services
- To send service updates and, with your consent, marketing messages
3. Legal Basis for Processing
Where laws such as the UK GDPR or EU GDPR apply, we process personal data on the basis of performing our contract with you, complying with legal obligations, our legitimate interests in running a secure service, and — for marketing — your consent, which you can withdraw at any time.
4. Cookies and Similar Technologies
We use essential cookies to keep the site working and remember preferences. For example, if you choose a language from the menu, a cookie stores that choice so the Google Translate service can show the page in your language. We also load fonts from Google Fonts. You can block or delete cookies in your browser settings, though some features may stop working properly.
5. Sharing Your Information
We never sell your personal data. We share it only when needed:
- With partner brokers and payment providers that execute your trades and payments
- With identity-verification and security service providers
- With hosting and technology suppliers bound by confidentiality
- With authorities when the law requires it
6. International Transfers
Because we serve traders worldwide, your data may be processed outside your country. When that happens, we use appropriate safeguards, such as standard contractual clauses, to protect it.
7. Data Security
We use encryption in transit, access controls, two-factor authentication and regular security reviews. No system is perfectly secure, but we work hard to keep your information safe and will notify you and the relevant authorities of any serious breach as required by law.
8. How Long We Keep Data
We keep personal data only as long as necessary for the purposes above, including any period required by financial, tax or anti-money-laundering laws. After that, it is securely deleted or anonymised.
9. Your Rights
Depending on where you live — including the UK, EU, Canada (PIPEDA) and Australia (Privacy Act 1988) — you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion, subject to legal retention duties
- Object to or restrict certain processing
- Receive your data in a portable format
- Withdraw consent and complain to your local data-protection authority
10. Children's Privacy
Our services are only for adults aged 18 or over. We do not knowingly collect data from anyone younger.
11. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top shows when it last changed, and we'll notify registered users of significant updates.
12. Contact Us
Questions about privacy? Email support@cronetrium.live or visit our contact page. See also our Terms & Conditions.